Frequently Asked Questions

  • Q: Are your products cruelty-free?

    Yes! All Stacey Organix products are 100% cruelty free and never tested on animals.

  • Q: How long do products last?

    Most products have a shelf life of 6–36 months. Keep them in a cool, dry place for best results

  • Q: Do you ship internationally?

    Currently, we ship within the USA, but international shipping is coming soon!

  • Q: Can I use Stacey Organix products while pregnant or nursing?

    Many of our products are safe during pregnancy, but we always recommend consulting with your healthcare provider—especially when using essential oils.

  • Q: Are your products handmade?

    Yes! All Stacey Organix products are handcrafted in small batches to ensure quality, freshness, and care in every jar.

  • Q: Are your products safe for sensitive skin?

    Yes! Our formulas are made with gentle, plant-based ingredients and are free from harsh chemicals. However, we always recommend doing a patch test first—especially if you have sensitive or allergy-prone skin.

  • Q: Do your products contain synthetic fragrances or dyes?

    Nope! We never use synthetic fragrances, dyes, or artificial preservatives. Our products are scented with pure essential oils or left unscented.

  • Q: Do you offer refunds or exchanges?

    Due to the nature of skincare products, we don’t accept returns once opened. However, if there’s an issue with your order, please contact us and we’ll do our best to make it right.